Technical Operations Manager

2 weeks ago

Southampton, Southampton, United Kingdom Correct Contract Services Limited Full time

Job Purpose:

To oversee all technical trades and sub-contractors on site, ensuring compliance with PAS2030&2035 Standards.

Complete mid-installation audits in line with PAS2030 standards, and conduct quality control checks to maintain CCS installation standards.

Reporting directly to Clients and Operations Manager.

Key Responsibilities:

  • To oversee all technical trades and sub-contractors on site
  • To assist and input to planning of works with AM and Admin team
  • To quality check and confirm material lists are compliant and accurate prior to installation
  • To complete quality control checks on all installations and works on site
  • To uphold H&S standards at all times
  • To communicate daily with trades and sub-contractors to ensure they follow all CCS Processes and operating protocols
  • To complete audits of staff and trades on site to support general compliance team targets
  • To manage and control defects in support of the admin team weekly
  • To work with the Area Manager and Ops managers to coach, upskill and train supervisory staff and installation teams
  • To manage and improve customer service process, customer satisfaction results across ALL works within CCS
  • To report weekly on all activities, programmes, completions and issues to Operations Manager and clients
  • To manage new sub-contractors and staff inductions on site fully and correctly

Requirements:

  • General competence in the given trade
  • NVQ 2 or equivalent (would be preferred)
  • Experience of Fabric installation and built environment
  • Punctuality, professionalism, flexibility and working knowledge of Mobile PDA
  • Exceptional customer service skills
  • Minimum of 3 years experience
  • Experience of working within the Social Housing sector on installation projects would be an advantage
  • A clean UK driving license and DBS check will be required

Personal Attributes:

  • You pride yourself on truth and share knowledge for the greater good
  • You are committed to improvement and are an active team participant
  • You accept responsibility for your role and promote ownership in others
  • You have a desire to be successful and achieve goals, whether small or large

About Us:

Correct Contract Services Limited was established in 2007 to deliver high-quality boiler installation services to social housing customers. Over the years, our diverse team has grown significantly, enabling us to expand our offerings and incorporate cutting-edge technologies. Today, we are at the forefront of renewable energy installations, setting industry standards and leading the way in innovative solutions for our clients.

We are an equal opportunities employer, and we welcome applicants no matter what their ethnicity, gender, sexuality, beliefs, or nationality.

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