Front of House Team Leader

1 month ago

Twickenham, United Kingdom Stonegate Group Full time

About Us

We're the Stonegate Group, the biggest operator of pubs, bars, and late-night venues in the UK. Our leading brands include Slug & Lettuce, Be At One, and Popworld.

Job Title: Front of House Team Leader

We're looking for experienced Team Leaders who can create an amazing guest experience. As a Front of House Team Leader, you'll support, coach, and mentor your team to deliver exceptional service.

Key Responsibilities

  • Support the management team to create and deliver your vision
  • Ensure standards and compliance are maintained in the manager's absence
  • Create a welcoming atmosphere for our guests
  • Support the team to deliver exceptional customer service

What's in it for you?

  • Award-winning training and development programmes
  • 25% off Food & Drink for you and all your friends in over 800 sites
  • Referral scheme of up to £1,000 per person
  • Dental Insurance
  • Employee Assistance – Licensed Trade Charity

Why work with us?

We offer a unique and elevated pub experience through our freshly prepared food, handcrafted drinks, and enjoyably unique experience from start to finish. We're passionate about creating a welcoming atmosphere for our guests and want you to be part of our team.

How to apply

If you're passionate about delivering exceptional customer service and have a real passion to create an amazing guest experience, we'd love to hear from you. Please contact Royal Oak directly to discuss this opportunity further.

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