Retail Store Leader

4 weeks ago


London, Greater London, United Kingdom Hotel Chocolat Full time
Store Manager

Hotel Chocolat is seeking a Store Manager to lead our retail team and drive sales and profit growth. As a Store Manager, you will be responsible for providing excellent leadership to inspire and develop your team members to meet their performance goals.

You will be a people-focused and confident leader with a passion for chocolate and a commitment to delivering 100% happiness to every customer. Your experience in a seasonally busy and bespoke selling environment, ideally within a luxury brand or retailer, will be invaluable in this role.

Key responsibilities include:

  • Supporting the Store Manager in providing leadership and coaching to the team
  • Driving store sales and profit growth through effective communication and implementation of promotions and marketing initiatives
  • Maximizing commercial opportunities in-store through timely implementation of offers and marketing initiatives
  • Developing and implementing strategies to exceed store sales targets and KPIs

We offer a competitive salary, incentives based on performance, and a range of benefits including 50% unlimited staff discount and 70% discount off a stay in our Hotel in St Lucia. We are open to discussions around flexible working and encourage new ideas and fresh thinking.


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