Project Delivery Expert

16 hours ago


London, Greater London, United Kingdom DS Smith Full time
About This Role

We are currently seeking a skilled CX Project Manager to join our team at DS Smith.

The successful candidate will have experience in driving CX transformation workstreams, managing project teams, and developing Business Cases.

Key Skills:

  • Project management approaches, such as PRINCE 2 and agile delivery techniques
  • Data-driven mindset and aptitude for technology
  • Excellent leadership, communication, and stakeholder management skills
  • Passion for Customer Experience, with ability to understand business objectives

Responsibilities and Expectations:

  • Define project plans, identify outputs and outcomes, and ensure efficient design and execution
  • Manage budget on behalf of the sponsor, monitoring costs against delivered and realised benefits
  • Lead communications and stakeholder engagement
  • Adept change management approach to realise benefits

Compensation Package:

  • Competitive salary: £100,000 - £130,000 per annum
  • 25 days holiday plus bank holidays
  • Private Medical Insurance
  • Car Allowance
  • Pension scheme, life assurance, and income protection
  • Employee Assistance Programme
  • Employee Discounts
  • Cycle to work scheme

Working Location: London (Paddington) - hybrid



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