Store Manager Position
1 week ago
About the Role
Barnardo's is seeking a highly skilled and experienced Store Manager to lead our Birley Road store in Sheffield. As a Store Manager, you will be responsible for the day-to-day operations of the store, including managing a team of colleagues to maximize sales and profits.
Key Responsibilities
- Ensure stock is generated over the door by members of the public and donors sign up to the Gift Aid scheme.
- Maintain a high standard of service to customers, ensuring that the expected standards are met at all times.
- Implement promotions in the Store as directed by Head Office or your Area Business Manager.
- Maintain a high standard of presentation, both in the windows and the interior of the Store.
- Ensure there is adequate stock available on the shop floor, at all times, on all key lines.
- Provide training, development, work reviews and appraisals for paid staff to enable them to perform their jobs efficiently and effectively.
- Create an organised and pleasant working environment for staff and volunteers.
- Actively recruit the correct/specified number volunteers to deliver the stores objectives and KPI's.
- Ensure all financial, cash handling and security procedures are adhered to as per the Barnardo's Manager's Manual and the relevant Retail procedures.
- Hold the shop keys, ensuring that the shop is secure whenever it is left unattended.
Requirements
- Ability to deliver excellent customer service.
- Experience of managing people.
- Ability to liaise and respond to a variety of people from varying backgrounds.
- Ability to meet the needs of customers on a face-to-face basis, in order to generate sales and increase customer usage of the shop.
- Ability to add, subtract, divide, and multiply up to four figures in order to maintain budgets and complete accurately weekly income/banking sheets.
- Ability to handle cash and reconcile accurately.
- Proven experience of meeting targets and KPI's.
- Basic IT skills.
About Barnardo's
Barnardo's is committed to having a diverse and inclusive workforce for staff and volunteers. Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer. EDI is a key enabler of our purpose as a charity and we want to ensure that the diversity of our teams is reflective of the communities we serve and that we continue to learn and develop our work with a focus on inclusion.
Benefits
- Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
- 26 days annual leave plus bank holidays, increasing after 5 years service.
- The ability to buy up to another 5 days annual leave via our HolidayPlus scheme.
- A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options.
- Service related sick pay from day 1.
- Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution.
- Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension.
- Cycle2work scheme.
- Interest free season ticket loans.
- Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal.
- Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
- Free access to round the clock employee assistance program for advice and support.
- Access to Barnardo's Corporate University.
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