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Service Advisor

2 months ago

Wilmslow, Cheshire East, United Kingdom Purely Automotive Recruitment Ltd Full time
Job Title: Service Advisor

We are seeking an experienced Service Advisor to join our client based in Wilmslow. As a Service Advisor, you will be the vital link between customers and the workshop, providing outstanding customer care and ensuring seamless communication throughout the vehicle servicing process.

Key Responsibilities:
  • Inform and consult with customers on vehicle servicing, keeping them up-to-date at every stage.
  • Liaise with technicians and workshop control to ensure vehicles are ready on time.
  • Provide expert advice on products and services to customers, building a genuine rapport and identifying their needs.
  • Work a variety of flexible patterns, including weekends, to provide exceptional customer service.
Requirements:
  • Experience as a Service Advisor in the automotive industry.
  • Excellent organisational and administrative skills, with attention to detail.
  • Impeccable presentation and a strong customer service background.
  • A working knowledge of Kerridge/Pinnacle or other automotive-based systems is advantageous.
Benefits:

Our client represents prestige and premium automotive brands, offering a fantastic working environment and training through the manufacturer training academy. They are committed to developing talent and building careers, with a bonus mechanism based on results and achievements.