Experienced Restaurant Leader Wanted

7 days ago


London, Greater London, United Kingdom Maxwell's Bar & Grill Full time

Job Overview:

We are seeking a highly motivated and experienced leader to act as General Manager for our vibrant restaurant in London. This role is ideal for a hands-on individual with a passion for hospitality, strong operational skills, and a commitment to excellence.

Key Responsibilities:

  1. Lead and manage the front-of-house team, ensuring exceptional service standards.
  2. Oversee staff recruitment, training, and scheduling, while managing performance and fostering a positive team environment.
  3. Act as the General Manager, overseeing all aspects of daily operations, including inventory management and health & safety compliance.
  4. Ensure smooth service during peak hours, particularly on weekends and evenings, maintaining company policies and standards.
  5. Uphold customer service excellence, addressing escalated issues and engaging with guests to ensure satisfaction.
  6. Monitor financial performance, assisting in budget management, cost control, and financial reporting.
  7. Collaborate on marketing efforts, driving traffic and sales, and building relationships with local businesses.

Experience: 3-5 years of management experience in a high-volume restaurant or hospitality environment.

Skills:

  • Exceptional customer service.
  • Strong leadership and interpersonal abilities.
  • Excellent organizational and multitasking skills.
  • Financial acumen, with experience in budget management and cost control.
  • Exceptional customer service skills and attention to detail.

Other Requirements:

  • Charismatic & bubbly personality.
  • Able to work weekends, evenings, and holidays.
  • A passion for food, drink, and delivering memorable dining experiences.

Perks & Benefits:

  • Competitive Salary: £60,000+ (inc service charge) plus performance-related bonus scheme.
  • Meals: Complimentary during shifts.
  • Discount: 50% off the total bill at other restaurants within the company.

This is an excellent opportunity for a dedicated hospitality professional looking to take the next step in their career. If you have the drive, experience, and passion for delivering excellence, we would be interested in hearing from you.

Job Types: Full-time, Permanent

Pay: £55,000.00-£60,000.00 per year

Benefits:

  • Company pension.
  • Discounted or free food.
  • Employee discount.


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