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Petcare Team Member

1 month ago

Handforth, Cheshire East, United Kingdom Vets for Pets Full time

About Pets at Home

We're a community-focused pet care store where local people work with local pet owners to help local pets. We put people at the heart of everything we do, and our team members are critical to our success.

The Role

As a Store Assistant at Pets at Home, you'll be at the forefront of delivering an exceptional customer experience that sets us apart from others. You'll ensure our customers have a great time in-store, exceeding their expectations daily and building strong relationships with our customers and colleagues.

Key Responsibilities

  • Exceeding customer expectations through excellent service
  • Maintaining brilliant operational standards
  • Building strong relationships with customers and colleagues

Requirements

To succeed in this role, you'll need:

  • Passion for delivering great service
  • Weekend availability (minimum 8 hours contract)
  • Ideal experience working in a customer-facing environment and achieving targets (though not required)

Benefits

We reward and recognise our store colleagues in meaningful ways, including:

  • A discretionary annual bonus scheme
  • At least 28 days paid annual leave, rising to 33 days after 2 years
  • Gifts and events celebrating service anniversaries between 5-30 years
  • 20% colleague discount on all Pets at Home Group brands
  • Lots of discounts on other retailers through our benefits platform
  • A free Employee Assistance Programme
  • Lifetime Assurance for all colleagues

Working with Us

We welcome everyone, and everyone can be themselves. If you share our belief that together 'we're better with pets', we'd love to hear from you