Content Relations Manager
1 month ago
Chillblast is a leading PC hardware brand that designs innovative systems inspired by both function and form, delivering world-leading performance.
We are trusted by the UK's leading companies in eSports, gaming development, gaming, and the public sector to provide hardware and IT solutions to create amazing experiences for end users.
Job SummaryWe are seeking a highly skilled Content Relations Manager to join our team. As a Content Relations Manager, you will be responsible for building and implementing a customer rewards programme, developing amazing touchpoint comms, and managing the build, scheduling, and distribution of all customer email activities.
Key Responsibilities- Build highly efficient customer retention and reactivation CRM programs, from concept through to analysis.
- Develop amazing touchpoint comms both on and offline and not be afraid to create content & get stuck in.
- Managing the build, scheduling, and distribution of all customer email activities, and a test-and-learn approach.
- Identify and spot opportunities within our customer's shopping behaviour to build automated campaigns to drive efficient sales revenue generation
- Continuously monitoring customer segment KPI performance, and identify areas of opportunity for relevant campaigns
- Working with the wider marketing, operations and ecommerce teams to develop content and programmes based on personas and purchasing patterns and building marketing touchpoints to accelerate them.
- Be responsible for building and implementing a customer rewards programme (CCL)
· Proven marketing experience, ideally in a retail environment
· Technical expertise in campaign setup, email communications, customer journeys, dynamic functionality, digital marketing analytics and other platform specific tasks.
· Customer centric. Putting the customer at the heart of everything you do.
· A data-driven decision making, analytical approach, with the ability to tell a simple story from complex data
· Strong attention to detail and a keen eye for design and layout
· Great organisational and time-management skills, with the ability to work under pressure and to tight deadlines.
· Have a clear understanding of how to leverage consumer behavioural, lifestyle, transactional, and demographic data
· Ideally be a gamer or have a strong interest in technology.
Benefits- 25 days holidays
- On site free parking
- On site free EV charging
- Free fruit and toast
- Regular free lunches, socials, etc
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Warrington, Warrington, United Kingdom Chillblast Full timeAt Chillblast, we're passionate about delivering world-leading performance and innovative PC systems that inspire both function and form.We're a trusted partner to the UK's leading companies in eSports, gaming development, gaming, and the public sector, providing hardware and IT solutions that create amazing experiences for end users.We're looking for a...
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Content Relations Specialist
2 weeks ago
Warrington, Warrington, United Kingdom Chillblast Full timeAbout the RoleChillblast is seeking a highly skilled Content Relations Manager to join our team. As a key member of our marketing department, you will be responsible for building and implementing customer retention and reactivation CRM programs, developing amazing touchpoint comms, and managing the build, scheduling, and distribution of all customer email...
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Warrington, Warrington, United Kingdom Chillblast Full timeAbout ChillblastChillblast is a leading PC hardware brand that designs innovative systems inspired by function and form, delivering world-leading performance.We are trusted by the UK's leading companies in eSports, gaming development, gaming, and the public sector to provide hardware and IT solutions.Job SummaryWe are seeking a skilled Content Manager to...
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