AVP, Operations Lead

4 weeks ago


London, Greater London, United Kingdom Welltower Full time

Job Summary

We are seeking a seasoned operations professional to lead our enterprise-wide initiatives. The ideal candidate will have a strong background in project management, business acumen, and technical expertise. This role will engage cross-functionally within the organization, thriving in a high-demand, performance-driven environment.

Key Responsibilities

  • Develop and strengthen relationships with key internal and external stakeholders to achieve strategic business goals.
  • Understand and enhance cross-program and cross-functional dependencies to ensure successful execution and maximize value realization.
  • Establish and enforce best practices, ensuring all solution deliveries meet the set standards.
  • Conduct thorough reviews of business processes.
  • Prepare and deliver comprehensive status reports for senior leadership and stakeholders.
  • Proactively identify and address risks, dependencies, and obstacles, ensuring swift resolution.
  • Provide daily leadership and management in line with Welltower's core values.

Requirements

  • 10+ years' experience in real estate, finance, or technology required.
  • 5+ years' of Yardi Systems experience required.
  • Preferred experience with the following Yardi products/modules: Voyager, Payscan, eProcurement, Vendor Café, Lease Manager, Collectors Workstation, Fixed Assets, Commercial Management, Investment Accounting, Job Cost, Facility Manager, RentCafé Suite, Construction Manager, Utility Manager, and Pulse Insights.
  • Experience coordinating system projects, including managing internal resources and external consultants.
  • Project Management and Technical Support experience.
  • Experience planning and managing the implementation of system changes in a SOX environment is preferred.

What We Offer

  • Flexible schedule: Monday-Thursday in office, Friday's optional to work remote.
  • Competitive Base Salary + Annual Bonus.
  • Generous Paid Time Off and Holidays.
  • Pension Scheme + Profit Sharing Program.
  • Tuition Assistance Program.
  • Employee Stock Purchase Program – purchase shares at a 15% discount.
  • Comprehensive and progressive Medical/Dental/Vision options.


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