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Senior Platform Manager

1 month ago

London, Greater London, United Kingdom MOO Full time
Senior Platform Manager Job Description

At MOO, we're seeking a skilled Senior Platform Manager to join our Revenue and Customer Operations team. As a key member of our team, you will be responsible for administering and managing our global Salesforce instance, including integrated systems. This role requires a strong analytical and problem-solving skillset, with experience using data and analytics to improve performance.

Key Responsibilities:
Administer and manage our global Salesforce instance, including integrated systems
Co-own the technology stack across sales, marketing and customer service, ensuring you are an expert user of each tool for set-up and implementation
Set-up and lead project groups related to systems integrations and MOO's new platform
Work with the team and Head of Sales to help manage and optimise revenue operations processes, from lead generation to customer acquisition and retention, ensuring a seamless customer experience

Requirements:
Salesforce certified
Experience in a revenue operations environment or a related field
Strong analytical and problem-solving skills, with experience using data and analytics to improve performance
Effective project management and process-driven skills
Ability to remain motivated working in a hybrid environment with minimal supervision and a high degree of accountability

What We Offer:
25 days holiday rising by one day for each year here (for 5 years)
Matched pension scheme
MOO's share option scheme
Paid parental leave
Private healthcare
Life insurance
Season ticket loan
Cycle to work scheme
Flexible work schedules with hybrid and remote working for certain roles as well as a Work From Anywhere program

Diversity Statement:
At MOO, we have a desire and a responsibility to build a business that represents the world around us. We are committed to continuous investment in building an open and inclusive environment, welcoming a diverse audience of candidates who see themselves working and thriving at MOO.