Transformation and Growth Expert

6 days ago


London, Greater London, United Kingdom Healthera Full time

About Healthera

We operate at the forefront of digital innovation in healthcare, driven to build delightful digital experiences reaching millions of users across the UK and abroad. Our platform provides patients with medicines, healthcare services, and products through the largest digital platform of pharmacies in the UK.

Our technology empowers patients to access faster medicine delivery and personalized local medical care. With a reach of over 30 million people in partnership with over 1600 pharmacies across the UK, we're transforming traditional operating models of healthcare providers and creating the best experience possible for consumer healthcare.

Job Overview

We seek a dynamic and results-driven Transformation & Growth Expert to join our team. This role is pivotal in driving Healthera's strategic vision and operational excellence. You will take ownership of entirely new GTM strategies and projects as we fast-forward our mission of transforming the traditional operating models of healthcare providers and creating the market's best experience possible for consumer healthcare.

Main Responsibilities

Work closely with the Founder/CEO and senior leadership team to develop and implement strategies that align with our growth objectives, optimize operational processes, and ensure effective execution of key initiatives.Spearhead new B2B and B2C growth initiatives, internal process improvements, and other strategic initiatives across our teams.Identify and evaluate growth opportunities, market trends, and competitive landscape.Develop and monitor key performance indicators (KPIs) and analyze data to drive continuous improvement.

Key Requirements

6+ years of experience in strategy, operations, or management roles, with a proven track record of leading successful projects, driving operational improvements, and developing GTM strategies.Experience working in a scale-up company and other fast-paced, competitive environments.Proficiency in data analysis and performance metrics, particularly in a B2C/Marketplace/SaaS setting; proficiency in creating dashboards and reporting on KPIs as well as performing deep dive analysis.Experience with customer-focused initiatives such as cohort analysis, customer satisfaction score improvements, customer-base segmentation, and automations.Experience with financial modelling; understanding of revenue drivers and growth initiatives.Strong strategic thinking and problem-solving abilities.Excellent project management and organizational skills.Exceptional communication and interpersonal skills.Ability to lead and motivate cross-functional teams.Bachelor's degree in a quantitative field is a must-have; MBA or advanced degree preferred.Familiarity with the healthcare industry and digital health solutions is highly desirable.

What We Offer

A competitive salary (£80,000 - £110,000 per annum), share options, opportunities for professional growth and development, a collaborative and innovative work environment, and the chance to make a meaningful impact in the healthcare sector.



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