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Maintenance Technician

2 months ago

Cambridge, Cambridgeshire, United Kingdom Downing Full time

About Downing

Downing is a leading developer, owner, and operator of luxury student accommodation, residential, and commercial property across the UK. With over 30 years of experience, we have established a reputation for delivering high-quality, bespoke properties that meet the needs of our customers.

Job Summary

We are seeking a skilled Maintenance Technician to join our team responsible for the maintenance of our Student Accommodation Scheme in Cambridge City Centre. As a key member of our facilities team, you will be responsible for delivering a proactive and responsive repair and maintenance service to ensure that our properties are well-maintained and meet the highest standards of quality.

Key Responsibilities

  • Undertake repair and maintenance tasks to a high standard, including plumbing, joinery, electrical, painting, and decorating, and supervise any subcontracted work.
  • Carry out and close reactive maintenance jobs in a timely manner and to a consistently high standard.
  • Exercise initiative in providing excellent customer service, liaising effectively with managers and other colleagues.
  • Liaise with and monitor onsite contractors to ensure completion of work.
  • Be responsible for the day-to-day reactive and preventative maintenance.
  • Be responsible for planned maintenance, including fire alarm testing, emergency lighting testing, fire extinguisher checks, water hygiene flushing/temperature monitoring, shower head descaling, and health and safety checks.
  • Undertake regular building patrols to identify any maintenance requirements or health and safety risks.
  • Undertake scheduled flat inspections and complete all resultant actions in a timely manner.
  • Record, log, and monitor any maintenance issues that may arise within the maintenance log book.
  • Ensure that maintenance records are kept for all services, including gas safety inspections, lightning protection systems, fall arrest systems, PAT testing, and fixed wiring certification.
  • Ensure that all Property Documentation Files are accurately maintained and up to date.
  • Adhere to H&S policy, ensuring that Risk Assessments and Method Statements are obtained/maintained and that safe systems of work are followed, including Permit to Work and hot works permits.
  • Interact with students and understand their needs.

Key Requirements

  • Take ownership of responsibilities and display pride in work carried out.
  • Have a thorough understanding of Health & Safety legislation and the impact of the works being undertaken.
  • Hold a relevant qualification in either plumbing, joinery, or electrical systems, if possible.
  • Have previous experience of domestic electrical/plumbing/general maintenance.
  • Have intermediate-level skills in business operating systems, including Microsoft Word, Excel, and Outlook.
  • Have demonstrable experience of effective communication, both orally and in writing.
  • Have the ability to prioritize your own workload.
  • Work within a team to cover reception/admin duties and gain a knowledge of the student booking system.

Working Hours

  • Monday to Friday, 8am to 5pm or 9am to 6pm.
  • We require you to work 1 in 5 Saturdays, 8am to 5pm, on a rota'd shift basis.
  • During our summer turnaround period, we may require additional support to cover additional hours.

Benefits

  • Competitive salary.
  • 25 days holiday, plus bank holidays.
  • Paid overtime.
  • Pension scheme.
  • Life Assurance cover.
  • Employee Assistance Scheme.