Front of House Team Member
4 weeks ago
Front of House Team Member Job Description
We are seeking a highly motivated and enthusiastic Front of House Team Member to join our team at German Doner Kebab. As a Front of House Team Member, you will play a vital role in delivering exceptional guest service and ensuring that every guest has a memorable experience.
Key Responsibilities:
- Support and work as part of a team to deliver exceptional food quality, outstanding guest care, and amazing service.
- Process guests' orders through the POS system and deliver orders to the kitchen and assist in preparing and packing food and beverages.
- Ensure that the portion of food being packed or served looks appealing and promote additional food items to compliment the guest experience & increase sales.
- Process sales, provide guests with receipts, and deliver food.
- Greets EVERY guest in a genuine and warm manner and answers the telephone and deals with an enquiry.
- Assemble and package orders to the brand standard and keep all guest areas clean, sanitary, and tidy.
- Ensure that all orders are fully complete and ready to be received by the guest.
Key Skills & Knowledge:
- Ability to speak clearly and listen attentively to guests and other team members.
- Ability to maintain a clean & smart appearance and display a positive and enthusiastic approach to all tasks.
- Exhibits a cheerful and helpful attitude, and always provides excellent guest care.
- Adapts to changing business volume levels with a sense of urgency and can demonstrate a complete understanding of the menu & Allergens.
- Be able to follow instructions to achieve brand standards (The GDK way) and maintain the ability to be cross-trained in all areas of the kitchen and front counter.
- Believes and cares for exceptional guest service and impeccable standards.
Working for GDK we can offer a full Career Pathway and support you with fantastic progression opportunities
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