Energy Solutions Technical Lead
2 days ago
Job Title: Technical Support Engineer
\Location: Worcester, Redditch, Bromsgrove, Birmingham, Warwick, Stratford-upon-Avon, Royal Leamington Spa
\Job Type: Full-time
\Salary: £30,000 - £40,000 per annum
\Benefits:
\- \
- Pension scheme with employer contributions\
- Hybrid work arrangements (office and home-based)\
- Ongoing training and professional development opportunities\
- Access to cutting-edge technology and equipment\
- A dynamic and supportive team environment\
- Opportunities for growth and advancement within the company\
Job Description:
\We are seeking a skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for providing technical assistance to customers and ensuring the smooth operation of our battery storage systems.
\Responsibilities:
\- \
- Provide technical support to customers via phone, email, and in-person\
- Troubleshoot issues with battery storage systems and provide solutions\
- Collaborate with cross-functional teams to resolve complex technical issues\
- Conduct site visits to ensure system integrity and provide training to customers\
- Develop and maintain technical documentation and knowledge base\
- Stay up-to-date with industry developments and best practices\
Requirements:
\To succeed in this role, you will need:
\- \
- Strong technical knowledge of battery storage systems\
- Excellent communication and problem-solving skills\
- Ability to work independently and as part of a team\
- Flexibility to travel to customer sites as needed\
- High school diploma or equivalent required; bachelor's degree preferred\
- Relevant certifications or licenses preferred but not required\
About Us:
\Rise Technical Recruitment Limited is a respected leader in the battery storage industry. Our mission is to connect talented professionals with exciting opportunities that drive innovation and growth. We value diversity, equity, and inclusion in all aspects of our business.
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