Weekend Field Service Technician
1 month ago
Role Overview:
We are seeking a skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for installing, fixing faults, and delivering exceptional customer service.
Key Responsibilities:
- Diagnose errors and technical problems and determine appropriate solutions.
- Document processes and follow company standard procedures and protocols.
- Collaborate with the technical team and share information across the organisation.
Requirements:
- A UK Manual driving licence with no more than 8 points.
- Be comfortable working at heights and outside in all weathers.
- Someone who enjoys problem solving and finding suitable solutions for customers.
- An individual who can build great relationships with customers.
What We Offer:
- A competitive salary of £29,000, £2,500+ On target earnings, plus a company van.
- 25 days of annual leave, including your birthday and all UK bank holidays.
- A first-rate pension programme with up to 10% matching contributions.
- The ability to buy and sell up to 5 days of leave to suit your individual needs.
- Access to wellbeing benefits including the Unmind App, BUPA medical coverage (which you can choose to upgrade to protect loved ones), and critical illness insurance.
- Life insurance and a healthcare plan.
- Support for all family situations (neonatal leave, excellent maternity & paternity policies, and carers leave).
Next Steps:
If you think you've got some valuable skills to offer us and Virgin Media O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application, the next steps of the process, if successful, will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview.
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