Technology Service Manager
1 week ago
We are seeking a highly experienced Technology Service Manager to join our team at Bridge. As a key member of our organization, you will be responsible for leading our service management efforts and ensuring the delivery of high-quality IT services to our customers.
Key Responsibilities:
- Lead and manage a team of service management professionals, including permanent resources, third-party vendors, and contractors.
- Develop and implement service management strategies and processes to ensure alignment with business objectives.
- Collaborate with cross-functional teams to identify and prioritize service management initiatives.
- Ensure compliance with ITIL and other relevant service management methodologies.
- Develop and manage service level agreements (SLAs) and operational level agreements (OLAs) with internal and external stakeholders.
Requirements:
- Extensive experience in a senior service management role, with a proven track record of delivering high-quality IT services.
- Strong leadership and management skills, with the ability to motivate and direct a team of professionals.
- Deep understanding of ITIL and other relevant service management methodologies.
- Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels.
What We Offer:
- A competitive salary package, including a base salary and bonus structure.
- A comprehensive benefits package, including health insurance, retirement savings, and paid time off.
- The opportunity to work with a dynamic and forward-thinking organization, with a strong commitment to innovation and excellence.
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Scotland, United Kingdom Bridge Full timeCurrently recruiting for a Currently recruiting for a Technology Manager role based in Scotland paying up to £94k per year on a hybrid basis. Locations are in Glasgow, Aberdeen or Perth and will be looking for the following.Technology Manager (Service Management)Multiple Locations: Glasgow, Aberdeen and PerthUp to £94k - Includes Bonus and Car...
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