Duty Manager
3 days ago
Hotel Operations Manager Opportunity
We're seeking a skilled Hotel Operations Manager to lead our team at Premier Inn Worthing Seafront. As a key member of our leadership team, you'll be responsible for ensuring the smooth operation of our hotel, providing exceptional customer service, and driving business growth.
About the Role
- Hotel Operations: Manage the day-to-day operations of the hotel, ensuring seamless delivery of our services and high standards of customer satisfaction.
- Team Leadership: Lead and motivate our housekeeping and leadership teams to achieve exceptional results and drive business growth.
- Customer Service: Provide exceptional customer service, responding to guest queries and resolving issues promptly and professionally.
- Business Growth: Identify opportunities to drive business growth, implementing initiatives to increase revenue and improve efficiency.
What You'll Need
- Hotel Operations Experience: Proven experience in hotel operations, with a strong understanding of hotel management principles and practices.
- Leadership Skills: Excellent leadership and communication skills, with the ability to motivate and inspire teams to achieve exceptional results.
- Customer Service Skills: Strong customer service skills, with the ability to respond to guest queries and resolve issues promptly and professionally.
- Business Acumen: Strong business acumen, with the ability to identify opportunities to drive business growth and implement initiatives to increase revenue and improve efficiency.
What We Offer
- Competitive Salary: A competitive salary and benefits package, including a Whitbread Benefits card, offering up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Training and Development: Ongoing training and development opportunities, including a clear career path within our business.
- Pension and Saving Schemes: Company pension and save as you earn scheme.
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets, and more.
- Have Breakfast on Us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.
Why Choose Whitbread?
We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.
Under-represented groups such as women, ethnic minorities, people with disabilities, and members of the LGBTQIA+ community are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time, and flexible working. Where possible, we will support this.
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