Customer Service Specialist

2 days ago


Ascot, Windsor and Maidenhead, United Kingdom Costa Coffee Full time

Enhance Customer Experience with Us

We are seeking a skilled Customer Service Specialist to join our team as a Coffee Artisan at Costa Coffee. As a key member of our store team, you will be responsible for crafting exceptional coffee experiences for our customers.

About the Role

The estimated salary for this position is £13.00 per hour, based on location and experience. Your daily tasks will include:

  • Crafting high-quality coffee beverages that meet our standards;
  • Serving customers with a warm smile and providing personalized service;
  • Maintaining a clean and safe working environment;
  • Working collaboratively with your team to achieve sales targets and customer satisfaction goals;
  • Developing your skills and knowledge in coffee preparation and presentation.

Requirements

To succeed in this role, you will need:

  • A passion for delivering exceptional customer service;
  • A strong desire to learn and grow in a fast-paced environment;
  • The ability to work well under pressure and maintain a positive attitude;
  • An understanding of health and safety procedures and protocols;
  • Fresh thinking and innovative ideas to enhance our customer experience.

Benefits

As a valued member of our team, you can look forward to:

  • Competitive hourly rate of £12.00-£13.00 per hour;
  • Free training and development opportunities to enhance your skills and knowledge;
  • A fun and supportive work environment with opportunities to progress within the company;
  • A comprehensive benefits package including cycle-to-work scheme, discounts on food and drinks, and more.

About Us

At Costa Coffee, we pride ourselves on our commitment to quality, sustainability, and customer satisfaction. We believe in empowering our team members to deliver exceptional experiences and contribute to our success. If you share our values and are passionate about delivering outstanding customer service, we would love to hear from you.



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