Part-Time Support Worker

7 days ago


Bristol, Bristol, United Kingdom Women's Aid Full time

We have an exciting opportunity for a Female Triage Specialist to join our Help When You Need It team in Bristol.

Job Overview

This part-time fixed term contract role requires 18.75 hours per week until September 2025. The successful candidate will receive a competitive salary of £25,584 pro rata and benefits, including up to 30 days annual leave, 3 extra holidays, excellent development opportunities, employer pension contribution, and more.

Role Responsibilities
  • Provide a high-quality triage service to women with mental health and housing related support needs.
  • Offer initial immediate support to meet the presenting need of callers.
  • Complete assessments and refer clients to support workers for short and medium-term outcome-based support.
Requirements
  • Excellent communication skills and ability to communicate clearly and concisely.
  • Confident using a range of communication methods, including phone, Skype, email, and text.
  • Ability to effectively manage difficult or emergency situations.
  • Evidence of providing respectful, non-judgmental, and confidential support to women.
  • Understanding of emotional and practical needs of women relating to mental health.
Benefits

In addition to the competitive salary and benefits mentioned earlier, this role offers opportunities for professional growth and development, as well as a chance to make a real difference in the lives of women in need.



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