ServiceNow Technical Specialist

3 weeks ago


Manchester, United Kingdom Deerfoot Recruitment Solutions Limited Full time
ServiceNow Expert

£80k - £90k (Remote)

About the Position

We are seeking a seasoned ServiceNow expert to design, develop and implement ServiceNow solutions that deliver exceptional business value and user experiences.

This individual will work closely with stakeholders to gather requirements and translate them into technical solutions, leveraging RPA tools with ServiceNow to optimize workflow efficiency.

Main Responsibilities
  1. Design, develop and maintain ServiceNow applications and modules, focusing on Virtual Agent and RPA flows.
  2. Collaborate with stakeholders to gather requirements and translate them into technical solutions.
  3. Implement and configure ServiceNow Virtual Agent to automate and streamline customer experiences.
  4. Integrate RPA tools with ServiceNow to automate repetitive tasks and optimize workflow efficiency.
  5. Optimize ServiceNow platform performance by monitoring, analyzing and resolving performance issues.
Essential Requirements
  • Extensive experience in developing and customizing ServiceNow, including workflows and integrations.
  • Proficiency in ServiceNow Virtual Agent and/or RPA.
  • Excellent programming skills in JavaScript.
  • Strong problem-solving and analytical abilities.
  • Effective communication and collaboration skills across all levels.
What's On Offer
  • Access to extensive training and development opportunities.
  • Professional community of experts for support and inspiration.
  • Wellbeing support, including mental health champions and wellbeing apps.
  • Opportunity to join a diverse and inclusive organization committed to creating a sustainable future.


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