Retail Centre Operations Manager
2 days ago
We are seeking a dynamic and experienced professional to oversee the entire centre's operation, ensuring a positive shopping experience for our customers.
Key Responsibilities:
- Oversee facilities services contractors to maintain a high standard of cleanliness and safety.
- Create a welcoming environment for all stakeholders, including tenants and local community members.
- Liaise with tenants to provide excellent customer service and address any concerns or issues promptly.
- Manage the service charge budget effectively, prioritizing ESG initiatives to reduce environmental impact.
About the Role:
- Employed by one of the UK's largest and independent property management companies.
- Closely work with the landlord and property manager to achieve shared goals.
- Play a pivotal role in the community by supporting local charities and promoting the centre as a hub for local events.
- Exposure to centre management and opportunities to upskill and develop professionally.
- Chance to work on exciting projects that benefit the centre and its stakeholders.
Requirements:
- A dynamic and energetic personality, driving success in the role through enthusiasm and passion.
- Proven leadership and management skills, building and sustaining strong relationships with colleagues and stakeholders.
- Experience in a retail environment, focusing on delivering exceptional customer experiences.
- Expertise in budget management, increasing annual income, and implementing innovative strategies to drive business growth.
Package:
- Up to £40,000 basic salary, negotiable for the right candidate, offering room for progression and development.
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