Retail Centre Operations Manager

2 days ago


Birkenhead, Wirral, United Kingdom Foundation Recruitment Full time
Centre Manager Opportunity

We are seeking a dynamic and experienced professional to oversee the entire centre's operation, ensuring a positive shopping experience for our customers.

Key Responsibilities:

  • Oversee facilities services contractors to maintain a high standard of cleanliness and safety.
  • Create a welcoming environment for all stakeholders, including tenants and local community members.
  • Liaise with tenants to provide excellent customer service and address any concerns or issues promptly.
  • Manage the service charge budget effectively, prioritizing ESG initiatives to reduce environmental impact.

About the Role:

  • Employed by one of the UK's largest and independent property management companies.
  • Closely work with the landlord and property manager to achieve shared goals.
  • Play a pivotal role in the community by supporting local charities and promoting the centre as a hub for local events.
  • Exposure to centre management and opportunities to upskill and develop professionally.
  • Chance to work on exciting projects that benefit the centre and its stakeholders.

Requirements:

  • A dynamic and energetic personality, driving success in the role through enthusiasm and passion.
  • Proven leadership and management skills, building and sustaining strong relationships with colleagues and stakeholders.
  • Experience in a retail environment, focusing on delivering exceptional customer experiences.
  • Expertise in budget management, increasing annual income, and implementing innovative strategies to drive business growth.

Package:

  • Up to £40,000 basic salary, negotiable for the right candidate, offering room for progression and development.


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