Release Management Engineer

6 days ago

London, Greater London, United Kingdom Capita Full time

About the Role:

We are seeking a highly skilled Release Management Engineer to join our team at Capita Technology and Software Solutions (TSS). As a key member of our global shared service, you will play a critical role in delivering innovation and digital transformation for our businesses and clients.

Key Responsibilities:

  • Develop, implement, and maintain automation across the Release Management Service Lifecycle.
  • Work with internal and external teams to design, build, configure, and package releases.
  • Assist in the development and testing of new deployments.
  • Support the maintenance of the Lifecycle Manager (LCM) database.
  • Create Change records and package release records.
  • Ensure the CMDB is updated with Release updates.
  • Provide wider support within the Configuration Management space.
  • Develop and maintain automated compilation and provision of customer lifecycle and management reports.

Requirements:

  • Experience with Release Management tools and processes.
  • Understanding of testing methodologies.
  • Hands-on experience with deployment and automation tools.
  • Ability to manage and deploy changes and delivery of projects.
  • Sound technical knowledge and understanding of network technologies and operating systems.
  • Mature interpersonal skills and ability to develop and manage relationships.
  • Ability to work in a high-pressure environment.
  • Proven abilities to take initiative and be innovative.
  • Analytical mind with a problem-solving aptitude.
  • Excellent understanding of Service Management principles and Service Level metrics.
  • Ability to delegate effectively and maintain management control.
  • Good documentation skills.
  • Knowledge or experience using BMC Remedy ITSM tool.
  • Excellent verbal, written, and listening communication skills.
  • Ability to obtain Enhanced CRB, BPSS, and SC clearance.

About Capita Technology and Software Solutions (TSS):

Capita Technology and Software Solutions (TSS) is a newly formed global shared service, responsible for delivering innovation and digital transformation for Capita's businesses and clients. We work collaboratively with Capita's divisions to shape the right digital technology solutions to help clients work differently, engage differently, sell differently, and be resilient to whatever next comes their way.

What's in it for you?

  • Opportunity to progress your career.
  • 23 days annual leave (rising to 27 days with time) with opportunity to buy more leave.
  • The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.
  • Access to our Employee Network Groups.
  • Company matched pension, a cycle2work scheme, 15 weeks' fully paid maternity, adoption, and shared parental leave.

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