Support Worker
3 weeks ago
As a Support Worker in our Homeless Prevention and Resettlement Service, you will help clients maintain independence and thrive by offering practical assistance, support, advice, advocacy, coaching, and encouragement to enable households to resettle and prevent homelessness.
You will be responsible for developing outcome-focused support plans, managing any risks, and continually assessing need. Our Support Workers hold a 'caseload' of households and are highly knowledgeable and capable, with access to a range of training opportunities.
We value diversity, equity, and transparency in all our people decisions and are committed to combating racism within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Key Responsibilities- Develop and implement support plans that help clients maintain independence and thrive.
- Offer practical assistance, support, advice, advocacy, coaching, and encouragement to enable households to resettle and prevent homelessness.
- Manage any risks and continually assess need to ensure clients receive the best possible support.
- Relevant background with experience of housing, homelessness, and welfare benefits law.
- Good working knowledge of safeguarding frameworks.
- Proficiency using a range of IT tools, including Microsoft Office applications.
We offer a wide range of benefits, including 30 days of annual leave, enhanced family-friendly policies, pension, and interest-free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle-to-work scheme, and an employee assistance program.
Shelter is committed to protecting the health, wellbeing, and human rights of those we support and enabling them to live free from harm, abuse, and neglect. All our staff will be expected to observe professional standards of behavior and conduct their work in line with our Safeguarding Policies.
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