Sales Operations Specialist

4 weeks ago

London, Greater London, United Kingdom Orfium Full time

Sales Operations Specialist

We are seeking a highly skilled Sales Operations Specialist to join our sales team at Orfium, a global technology leader in the entertainment industry. As a Sales Operations Specialist, you will play a key role in streamlining and supporting all aspects of the sales process, ensuring the sales team operates efficiently and effectively.

Key Responsibilities:

  • Sales Process Optimization: Collaborate with the sales team to identify areas for improvement and implement process changes to enhance sales productivity and efficiency.
  • CRM Management: Maintain and optimize the CRM system to ensure accurate data management, customer information, and key metrics.
  • Reporting and Analytics: Generate regular and ad-hoc reports and dashboards to support data-driven decision-making for the sales team.
  • Sales Forecasting: Assist in developing accurate sales forecasts by analyzing trends, pipeline activity, and historical data.
  • Sales Tools Management: Manage and implement sales tools and platforms to enhance sales productivity and ensure the team is equipped with the best resources.
  • Sales Documentation and Training: Create and maintain documentation for sales processes and tools, and support onboarding and ongoing training for new sales team members.
  • Pipeline and Performance Monitoring: Monitor sales activities and pipeline health to identify bottlenecks, gaps, or opportunities for improvement.
  • Cross-functional Collaboration: Work closely with the sales, marketing, and finance teams to align strategies and support the sales process.

Requirements:

  • Experience: 4+ years of experience in sales operations, ideally in a tech or SaaS company.
  • Technical Skills: Proficiency in CRM systems (Salesforce experience required) and familiarity with sales tools such as LinkedIn Sales Navigator, ZoomInfo, or similar platforms.
  • Analytical Skills: Strong ability to analyze data and generate insights to support decision-making.
  • Process Improvement: Experience in optimizing sales processes and workflows, with a track record of implementing systems that improve efficiency.
  • Detail-Oriented: High attention to detail, especially when managing data, reporting, and documentation.
  • Problem Solving: Strong problem-solving skills with the ability to identify process bottlenecks and implement effective solutions.
  • Communication Skills: Excellent written and verbal communication skills, with the ability to work cross-functionally and influence stakeholders at all levels.
  • Team Player: Ability to collaborate effectively with sales, marketing, and finance teams, ensuring alignment and contributing to shared goals.

Benefits:

  • Competitive Salary and Stock Options: We offer a competitive salary and stock options plan to ensure our team members are rewarded for their hard work and dedication.
  • Hybrid Work Model: We offer a hybrid work model that allows our team members to work from home or in the office, depending on their preferences.
  • Private Health and Life Insurance: We provide private health and life insurance to ensure our team members have access to quality healthcare and financial security.
  • Extra Days Off: We offer extra days off to ensure our team members have time to relax and recharge.
  • Latest Tech Equipment: We provide the latest tech equipment to ensure our team members have the tools they need to succeed.

About Orfium:

Orfium is a global technology leader in the entertainment industry, solving the biggest challenges around digital music and broadcast rights management, cue sheets, data, and reporting. We're transforming the entertainment ecosystem with industry-leading software and music reporting solutions that help creators, rights holders, and media companies track, deliver, and monetize music usage.

We work with some of the largest music and entertainment companies in the world, including Disney, WarnerBrosDiscovery, BBC, Sky, Amazon, Universal Music Publishing, Warner Music Group, Sony Music Entertainment, Sony Music Publishing, Warner Chappell Music Publishing, Universal Music Publishing Group, Ingrooves, Red Bull, and many more. Our team of 700+ operates from locations including LA, London, Dublin, Tokyo, and Athens.

We're music lovers, developers, data scientists, and designers working together to improve the entertainment industry for everyone. Our people are passionate, dedicated, and constantly innovating. We're committed to creating a fair and transparent working environment where everyone can thrive and be themselves.

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