Key Account Advisor
1 week ago
We are seeking an experienced Key Account Advisor to join our team at Fender Musical Instruments Corporation. This is an exciting opportunity to work with a world-renowned brand, driving business growth and improving customer satisfaction.
- Deliver high-quality customer support through various channels, including telephone, email, and chat.
- Manage and resolve customer complaints and issues in a professional and timely manner.
- Collaborate with cross-functional teams to drive business growth and improve customer satisfaction.
- Develop and maintain strong relationships with key stakeholders, including dealers and BDMs.
- Provide proactive support to key accounts, including order management, stock availability, and product information.
- Work closely with BDMs to ensure seamless delivery of our products and services.
- Identify and escalate any potential issues or concerns to senior management.
- Contribute to the development of new processes and procedures to improve customer satisfaction.
- Minimum 3 years' experience in customer-facing roles, preferably in a similar industry.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with key stakeholders.
- Proven track record of delivering high-quality customer support and resolving complex issues.
- SAP experience is highly desirable.
The salary range for this position is €50,000-€65,000 per annum, depending on experience. We also offer a comprehensive benefits package, including health insurance, pension scheme, and generous holiday entitlement.
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Financial Advisor East Grinstead
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Senior Financial Advisor
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Automotive Service Advisor Position
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Service Advisor Role in East Grinstead
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Senior Accounting Professional
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Accounting and Bookkeeping Specialist
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East Grinstead Accountant Position
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