Passenger Experience Coordinator

2 weeks ago


Belfast, United Kingdom Jet2 and Jet2holidays Full time
Are you passionate about delivering exceptional customer service and making a real difference to people's lives? Do you have excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment? If so, then we may have the perfect opportunity for you as a Passenger Service Agent with Jet2 and Jet2holidays.

About the Company
Jet2 and Jet2holidays is a leading airline and tour operator based at Leeds Bradford Airport. We operate scheduled flights to over 60 destinations across Europe, Asia, and North Africa, and offer a wide range of package holidays to suit all tastes and budgets. Our company culture is built around delivering exceptional customer service and providing a unique and memorable experience for our passengers.

Job Description
As a Passenger Service Agent, you will be responsible for providing a warm and friendly welcome to customers as they arrive at the airport and welcoming them back from their holiday. You will also oversee the check-in and boarding service to ensure our flights depart on time, and provide support to our customers and operation during periods of disruption and delays. This role is physically demanding, requiring the ability to work in a fast-paced environment and be on the go throughout your shift.
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