Service Advisor

1 week ago

Dundee, Dundee City, United Kingdom Arnold Clark. Careers Full time

We are currently recruiting for a new Service Advisor to help us at our Renault/Dacia/Hyundai branch in Dundee. The successful candidate will be responsible for delivering and sustaining a fantastic experience for all our service and vehicle repair customers.

About the Role

As a Service Advisor, you will be the first point of contact for our customers, handling all their requirements for service and vehicle repairs in an efficient and professional manner. You will liaise with the workshop and bodyshop to progress work through the system, controlling all computer-based jobs and ensuring that our customers receive the highest level of service.

Key Responsibilities
  • Handling customer requirements for service and vehicle repairs
  • Liaising with the workshop and bodyshop
  • Controlling computer-based jobs

We offer a range of benefits, including 33 days' holiday allowance, generous retail discounts, private healthcare, and opportunities for training and progression.

Our ideal candidate will be an articulate, warm communicator who can give our customers the star treatment. They will have experience in a customer service position and genuinely enjoy exceeding expectations and creating positive outcomes.

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