Customer Service Representative

4 weeks ago


Dursley, Gloucestershire, United Kingdom Sainsbury's Full time
About the Role

We're looking for a talented Customer Service Representative to join our Trading Department as a Retail Assistant. As a key member of our team, you'll play a vital role in providing exceptional customer service and supporting our store operations. Your primary responsibilities will include assisting customers with their queries, maintaining a clean and organized store environment, and working collaboratively with colleagues to achieve our business goals.

Key Responsibilities
  • Provide excellent customer service, responding to customer queries and resolving issues promptly and professionally.
  • Assist with maintaining the store environment, including receiving and stocking merchandise, and ensuring the store is clean and tidy at all times.
  • Work collaboratively with colleagues to achieve sales targets, support store events, and participate in visual merchandising activities.
  • Be flexible and willing to adapt to changing priorities and workload, ensuring the smooth operation of the store.

What We Offer
  • A competitive salary and benefits package, including a discount card, free food and hot drinks, and generous holiday entitlement.
  • Opportunities for career development and progression within the company.
  • A fun and supportive work environment, with a focus on teamwork and collaboration.

Requirements
  • Excellent communication and interpersonal skills.
  • Able to work effectively in a fast-paced environment and adapt to changing priorities.
  • Flexible and willing to work a variety of shifts, including weekends and bank holidays.


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