Gas Industry Operations Expert
2 days ago
OSSO Energy is seeking an expert with specific experience in the gas energy industry to optimize our processes, guarantee adherence to legal requirements, and bolster our dedication to providing outstanding customer service.
This role requires strong communication and interpersonal skills, as you will liaise between customers and our account management team to address and resolve operational issues.
Data Analysis and Reporting:- Collect and analyze data related to gas supply chain operations.
- Develop and maintain operational reports and dashboards to monitor performance metrics.
- Identify trends, variances, and areas for improvement in operations.
- Identify and analyze data issues, then develop and implement solutions to ensure data integrity and operational efficiency.
- Conduct thorough analyses of existing processes and workflows.
- Create streamlined and automated data-related operations by utilizing automation tools, APIs, and AI.
- Recommend and implement process improvements to enhance efficiency and reduce costs.
- Collaborate with cross-functional teams to streamline operations and improve service delivery.
- Monitor key performance indicators (KPIs) to ensure alignment with operational goals.
- Provide regular updates and reports to management on operational performance.
- Develop and maintain operational models to forecast and plan for demand.
- Identify potential operational risks and develop mitigation strategies.
- Ensure compliance with industry regulations and safety standards.
- Conduct risk assessments and recommend corrective actions.
- Support operational projects from inception to completion.
- Coordinate with internal and external stakeholders to ensure timely project delivery.
- Prepare project documentation, including plans, timelines, and status reports.
- Analyze customer feedback and incorporate it into operational improvements.
Estimated Salary: £52,500 per annum, based on location and industry standards. This is a full-time position, working 3-4 days a week in Central London head office.
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