Fragrance Experience Specialist

12 hours ago


London, Greater London, United Kingdom The Orange Square Company Full time
About the Role

We are seeking a highly motivated Fragrance Experience Specialist to join our team in Selfridges, London. As a key member of our team, you will be responsible for delivering exceptional customer service, driving sales, and fostering brand loyalty.

The successful candidate will have a genuine passion for luxury fragrances, excellent communication skills, and the ability to thrive in a fast-paced environment. If you are eager to learn and share your knowledge, have experience in providing high-level customer service, and can work effectively in a team, we encourage you to apply.

Key Responsibilities:

  • Develop in-depth product knowledge to engage customers and drive sales.
  • Meet and exceed sales targets through proactive customer engagement and effective storytelling.
  • Provide exceptional customer service to create memorable experiences and foster brand loyalty.
  • Maintain impeccable visual merchandising standards to reflect the luxury of our brand.

Requirements:

  • A passion for beauty or luxury lifestyle sectors and a keen interest in fragrances.
  • Experience in providing high-level customer service and dealing with clients/customers.
  • Excellent time management, organisation, and prioritising skills.
  • Ability to work effectively in a fast-paced environment.

Why The Orange Square Company?

We value diversity and inclusion, innovation, and career development. Our company offers a unique opportunity to redefine luxury and push boundaries in the fragrance industry.

Benefits:

  • $35,000 - $45,000 per year salary, dependent on experience.
  • Two days paid annual leave (pro-rated for part-timers).
  • Monthly competitive commission structure.
  • Extra day off for your birthday.
  • Product allocation with discounted rate.
  • Clothing allowance.
  • Contribution into company pension.
  • Career progression & Training.
  • Length of service rewards.


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