Orthodontic Customer Advocate

5 days ago


Metropolitan Borough of Solihull, United Kingdom Align Technology, Inc. Full time

Are you passionate about transforming smiles and changing lives? Join Align Technology, Inc.'s dynamic team of innovators and customer advocates

We are seeking a Dental Care Consultant to provide top-notch clinical support and education to our customers, empowering them to achieve exceptional results.

About this opportunity:

Your key responsibility is to investigate and analyze clinical-related customer inquiries, complaints, and adverse events. You will report product safety incidents on our CRM system, provide timely support and clinical education to customers, host clinical educational events, and conduct field visits.

Requirements:

To succeed in this role, you will need a Bachelor's degree in dentistry, dental tech, dental hygiene, or a related field, as well as two years of experience in customer relations within the medical or dental industry. You must possess excellent written and verbal communication skills in English, basic computer knowledge, and proficiency in Microsoft Office tools.

A competitive $90,000 - $120,000 per year salary acknowledges your crucial role in delivering exceptional customer experiences and driving business growth. Enjoy a comprehensive benefits package, including health insurance, retirement plans, and opportunities for professional development.

We value diversity, inclusion, and compassion, promoting a culture where every employee feels valued and empowered to contribute their best work.


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