Business System Analyst

6 days ago


Leicester, Leicester, United Kingdom University Of Leicester Full time
About the Role

We are seeking a Business System Analyst to join our team at the University of Leicester. The successful candidate will play a key part in implementing our new Microsoft Dynamics 365 (D365) CRM system, designed to streamline student recruitment efforts and communication across the university.

In this role, you will collaborate with colleagues in Digital Services, Admissions, Recruitment, Marketing, and Communications to ensure a smooth transition and maximize the system's benefits. Your responsibilities will include:

  • Assisting with system operation, data analysis, and administrative tasks to maintain accurate records and content within D365;
  • Supporting the launch and management of CRM campaigns focused on increasing student recruitment conversions;
  • Contributing to the rollout of new D365 functionalities for External Relations colleagues;
  • Testing and providing feedback on new CRM features to ensure optimal performance.

The ideal candidate will have a strong foundation in CRM principles, excellent analytical and organisational skills, and a passion for contributing to the success of educational institutions. Experience with Microsoft Dynamics would be beneficial.

We offer a competitive salary of £35,000 - £40,000 per annum, dependent on experience, as well as a range of benefits including pension scheme, annual leave and training opportunities. If you are a motivated and detail-focused individual who is passionate about delivering high-quality results, we would love to hear from you.



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