Neonatal Intensive Care Unit Receptionist

2 weeks ago


Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Trusts Full time
About the Role

We are seeking a highly motivated and organized Receptionist to join our team at the Neonatal Intensive Care Unit. As a key member of our team, you will be responsible for providing exceptional customer service to patients, families, and visitors.

Key Responsibilities
  • Provide a warm and welcoming experience for all visitors to the unit
  • Manage incoming and outgoing calls, messages, and correspondence
  • Facilitate the access of patients and visitors to and from the unit
  • Ensure accurate and timely documentation of patient information
  • Work collaboratively with the multidisciplinary team to ensure smooth operations
Requirements
  • 2 GCSEs including English at Grade C or above or equivalent
  • RSA II Word Processing / Typing
  • Evidence of personal development
  • Customer Care Experience
  • Previous work in a healthcare setting
  • Excellent telephone skills
  • Interpersonal skills
  • Demonstrate ability to communicate at all levels
  • Awareness of equality, diversity, privacy, and dignity rights
About Us

Nottingham University Hospitals NHS Trust is a leading provider of healthcare services in the region. We are committed to delivering high-quality patient care and are seeking individuals who share our values and passion for excellence.



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