Service Charge Manager

4 days ago


Birmingham, Birmingham, United Kingdom Robert Walters UK Full time

**Company Overview**

We are seeking a highly skilled Service Charge Manager to join our dynamic team in Birmingham. Our client is a leading organization that requires a dedicated professional to oversee the financial aspects of their operations.

Job Description:

  • Lead a dedicated cost management team
  • Oversee invoice approvals, service charge budgeting, and reporting
  • Main point of escalation for clients

Responsibilities:

  • Approve invoices daily ensuring they are loaded to the ERP system for weekly payment runs
  • Challenge any budget increases over 10% and any ad hoc service charge requests outside of budgets
  • Sign off on high-level service charge budgets after thorough checking of all budget and apportionment information
  • Refer high-level service charge challenges to property managers for final approval and sign off
  • Update the service charge master spreadsheet and create monthly reports from budget approvals
  • Manage cost team mailboxes as the main point of escalation for clients
  • Support property managers and the wider estates team by providing necessary information/documents
  • Complete quarterly KPIs for ad hoc invoice processing times and send them to the client accounting team

Requirements:

  • Proven experience in leading a cost management or similar team
  • Strong knowledge of invoice approval processes and service charge budgeting
  • Ability to challenge budget increases and handle ad hoc service charge requests effectively
  • Experience in creating detailed financial reports
  • Excellent communication skills to liaise with various teams and clients
  • Ability to provide training and assistance to junior team members

Estimated Salary:** £32,000



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