Retail Operations Supervisor
3 days ago
We are seeking an experienced Customer and Trading Manager to join our nightshift team at Water Lane Store in Farnham, GU9 9NJ.
As a Customer and Trading Manager, you will be responsible for leading the overnight team and ensuring the smooth operation of the store during night shifts. You will be expected to manage resources effectively, prioritize tasks, and maintain a high level of customer service.
The ideal candidate will have prior experience in retail management, excellent communication skills, and the ability to work independently and as part of a team. They will also be able to take initiative and be proactive in addressing any issues that may arise.
We offer a competitive salary of £33,000 per annum, plus a nightshift premium of up to £4,500 annually for working nights. Our benefits package includes a generous holiday entitlement, maternity and paternity leave, and a pension scheme where we match 4-7% of your pension contributions.
We are an award-winning diverse employer, committed to supporting the growth and development of our employees. If you are a motivated and enthusiastic individual who is passionate about delivering excellent customer service, we would love to hear from you.
Please see below for further details on the role and how to apply.
Job Summary:
- Leads the overnight team and ensures the smooth operation of the store during night shifts
- Manages resources effectively and prioritises tasks
- Maintains a high level of customer service
- Takes initiative and addresses any issues that may arise
Requirements:
- Prior experience in retail management
- Excellent communication skills
- Able to work independently and as part of a team
- Proactive in addressing issues that may arise
What We Offer:
- Competitive salary of £33,000 per annum
- Nightshift premium of up to £4,500 annually for working nights
- Generous holiday entitlement
- Paternity and maternity leave
- Pension scheme where we match 4-7% of your pension contributions
- Benefits package including free food and hot drinks, cycle to work scheme, and more
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