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Installation Specialist

2 months ago

Huddersfield, Kirklees, United Kingdom Buy It Direct Full time
About the Role

We are seeking a skilled and experienced Installation Specialist to join our team at Buy It Direct. As a key member of our delivery and installation operation, you will play a vital role in ensuring our customers receive exceptional service and support.

Key Responsibilities
  • Loading and securing customers' products onto our vans for delivery
  • Conducting thorough checks of the van and load before departure to ensure a safe and efficient journey
  • Driving our company vans or acting as a driver's mate to deliver products to customers
  • Communicating with customers to confirm delivery times and estimated arrival times
  • Delivering products to customers' rooms of choice and completing any pre-booked additional services, such as electrical installations and furniture assembly
  • Offering an unwrapping service and removing old products/appliances for recycling
  • Collating proof of delivery using electronic devices or paperwork
  • Assisting with the sorting and offloading of returns, old appliances, and packaging upon return to the depot
  • Maintaining the cleanliness and security of our vans
  • Adhering to health and safety procedures and operating protocols
  • Supporting the training and development of other team members
Requirements
  • Full UK driving license with no more than 6 penalty points or less
  • No significant accidents in the past 5 years
  • Flexibility to work weekends and bank holidays on a 5 over 7 basis, with standard working patterns Monday to Friday and occasional Saturdays
  • Polite and engaging personality when interacting with customers
  • Practical skills and physical fitness to handle large appliances
  • Ability to manage installations from start to finish