ICT Infrastructure Specialist

3 days ago

London, Greater London, United Kingdom Reed Full time
Job Title: ICT Infrastructure Analyst

Reed is seeking an experienced ICT Infrastructure Analyst to join their team in London. The successful candidate will be responsible for providing technical support and maintenance for the Brigade's ICT systems, ensuring high availability and efficiency.

Key Responsibilities:
  • Monitor and maintain the Brigade's mobilising system, network, and server infrastructure to ensure optimal performance.
  • Investigate and resolve technical issues, making decisions to resolve them in a timely manner.
  • Collaborate with the team to develop and implement improvements to operational and fault logging procedures.
  • Provide technical guidance and support to users and other staff members.
  • Assist in the planning and implementation of new or enhanced systems, including operational acceptance tests.
Requirements:
  • Proven experience in second-line IT support, with a strong understanding of ICT systems and infrastructure.
  • Excellent problem-solving and analytical skills, with the ability to work independently and as part of a team.
  • Strong communication and interpersonal skills, with the ability to provide technical guidance and support to users.

This is a fantastic opportunity for an experienced ICT Infrastructure Analyst to join a dynamic team and contribute to the delivery of high-quality ICT services. If you have the required skills and experience, please apply now for immediate consideration.

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