Support Team Member

3 weeks ago


South Shields, South Tyneside, United Kingdom beBee Professionals Full time £22,000 - £28,000
Job Overview: We are seeking a Support Team Member to provide excellent customer service and support to our clients in South Shields. As a key member of our team, you will be responsible for handling customer inquiries, resolving issues, and providing accurate product information.

Key Responsibilities:
  1. Respond to customer inquiries through various channels.
  2. Resolve customer issues promptly and professionally.
  3. Process customer orders and manage account details.
  4. Maintain records of customer interactions and follow-up tasks.

Salary: The estimated annual salary for this position is around £25,000 - £30,000, depending on experience.

Requirements:
  • Prior experience in customer service or a related field is preferred.
  • Excellent communication and problem-solving skills are required.
  • Ability to work independently and as part of a team.
  • Proficiency in Microsoft Office and CRM systems is necessary.

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