Residence Manager

3 weeks ago


London, Greater London, United Kingdom DiSRUPT Recruitment Agency | B Corp Full time
About the Role

We are seeking a highly skilled Residence Manager to join our dynamic team in Nottingham. As a key member of our luxury student accommodation team, you will play a pivotal role in delivering exceptional service levels and ensuring a welcoming environment for our residents.

Key Responsibilities:

  • Lead, mentor, and guide the team to ensure the student space runs smoothly
  • Take full responsibility for the budget and P&L, and the financial performance of the student space
  • Manage costs and maximize profit for the property
  • Follow up on sales opportunities and ensure the student space is at capacity
  • Manage the overall presentation of the property, ensuring it meets exceptionally high standards
  • Handle complaints and offer excellent customer service to our students
  • Maintain and develop relationships with key players at the local universities, as well as internal and external suppliers
  • Manage health and safety responsibilities, ensuring the well-being of students and staff

Requirements

  • Relevant experience running a residence within hotels, hospitality, or better yet student accommodation
  • Strong interpersonal and communication skills, including the ability to build and maintain quality relationships
  • Experience within a fast-paced, target-driven environment with a strong focus on sales and marketing

Preferred Qualifications

  • A preferred qualification and/or willingness to undertake training for Carbon Literacy


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