Adviser Support Specialist
5 days ago
AJ Bell Management Limited is one of the fastest-growing investment platform businesses in the UK, offering award-winning solutions for everyone.
We're looking for a highly skilled Adviser Support Specialist to join our team and provide exceptional customer service and support to our customers and their financial advisers.
In this role, you'll be responsible for answering inbound calls, responding to incoming emails, and delivering award-winning service to our customers and their financial advisers.
Key Requirements:
- Five GCSEs grades A*-C (or equivalent), including Math's & English
- Excellent customer service skills
- A polite and professional telephone manner
- Strong communication skills, both written and verbal
- Competent with Microsoft Word, Excel and Outlook
- The ability to work under pressure and meet deadlines
- Patience and empathy with customers who may need extra support
Benefits:
- A competitive salary of approximately £26,500 - £32,000 per annum, depending on experience
- A generous holiday allowance increasing up to 31 days with service, plus bank holidays
- Casual dress code
- Discretionary bonus
- Contributory pension scheme
- Dedicated time for proof-of-concepts and assessing new tech
- Support to attend conferences, events, and meet-ups
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