Product Support Specialist

2 weeks ago


Walsall, Walsall, United Kingdom Stryker UK Limited Full time

Job Mission

The Stryker Product Support Specialist will provide direct support to clinical customers in the UK, focusing on Joint Replacement procedures, including robotic surgery with Mako.

  • Service existing and new customer base within the theatre and clinical environment.
  • Provide support for MAKO robotic procedures and manual joint replacement surgeries.
  • Train theatre and wider HCP staff on Stryker products.
  • Work with the local sales team to coordinate training, events, and manage business support requirements.
  • Audit theatre Stryker stock, manage consignment inventory, and ensure good asset management practice.
  • Understand the clinical application of Stryker products to offer customers the best solution.
  • Conduct trials and evaluations of products as required.

Skills and Qualifications

The ideal candidate will have a minimum of 2 years' theatre or medical experience, commercial knowledge, and presentation skills. They will be a high-level communicator, able to work collaboratively, and possess a strong sense of responsibility. Self-motivation, flexibility, and a willingness to continuously improve are essential.



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