Product Support Specialist
2 weeks ago
Job Mission
The Stryker Product Support Specialist will provide direct support to clinical customers in the UK, focusing on Joint Replacement procedures, including robotic surgery with Mako.
- Service existing and new customer base within the theatre and clinical environment.
- Provide support for MAKO robotic procedures and manual joint replacement surgeries.
- Train theatre and wider HCP staff on Stryker products.
- Work with the local sales team to coordinate training, events, and manage business support requirements.
- Audit theatre Stryker stock, manage consignment inventory, and ensure good asset management practice.
- Understand the clinical application of Stryker products to offer customers the best solution.
- Conduct trials and evaluations of products as required.
Skills and Qualifications
The ideal candidate will have a minimum of 2 years' theatre or medical experience, commercial knowledge, and presentation skills. They will be a high-level communicator, able to work collaboratively, and possess a strong sense of responsibility. Self-motivation, flexibility, and a willingness to continuously improve are essential.
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