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Sales Consultant
2 months ago
We are seeking a highly motivated and experienced Sales Consultant to join our team at Vistry Group. As a Sales Consultant, you will play a key role in driving sales growth and delivering exceptional customer service to our customers.
Key Responsibilities- Proactively seek out prospective sales and follow up all enquiries with telephone communication and marketing literature to optimise the business opportunity for sales on your designated development(s) within the sites.
- Create and deliver informative and clear sales pitches and tours of the show home and development.
- Negotiate with customers to ensure the best sales outcome for the business.
- Utilise all technology available to ensure innovation in generating sales and in differing economic conditions.
- Effective management of appointments with pre-booked customers ensuring that these are arranged at suitable times and are undertaken effectively.
- Have a detailed knowledge of the build progress on your development through effective communication with the onsite Build Manager and his/her team.
- Have detailed knowledge of all plots available and upcoming within the development.
- Proactively manage and follow the sales process and customer journey as per the Vistry process and procedures utilising the technology provided; Ensure every customer contact is recorded on the relevant CRM system and in line with GDPR.
- Implement the Company's continuous drive to deliver excellent customer service by advocating the customer journey and consistently exceeding customer expectations.
- Proactively working as a member of the sales team and demonstrating effective team working skills.
- Deal with all customers in a polite, friendly and efficient manner.
- Ensure that customers are kept fully and regularly informed of the progress of their purchase.
- Respond to all cancellations making every effort to 'save' and if necessary, renegotiate the reservation.
- Have detailed knowledge of all relevant purchase assistance schemes and alternative developments.
- Ensure competitor analysis is undertaken as determined by Sales Manager.
- Carry out daily tasks required for your development including but not limited to; green space review; presentation; website review.
- Take responsibility for all company property and equipment across each site.
Vistry Group is the UK's leading provider of affordable mixed-tenure homes. Our core values of integrity, caring, and quality shape all we do; our partnership-led approach helps us build sustainable communities where they're needed most.
We're proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process.
Join us in making Vistry.
