Energy Operations Specialist

5 days ago


Reigate, Surrey, United Kingdom YourRecruit Group Full time
Energy Operations Specialist

We are seeking an experienced Energy Operations Specialist to join our team in Reigate. As a key member of our Energy Operations group, you will play a pivotal role in managing complex processes and ensuring optimal performance across key areas such as billing, data precision, and client satisfaction.

Key Responsibilities:
  • Manage and maintain accurate and up-to-date data to ensure optimal performance and efficiency
  • Resolve issues promptly and professionally, ensuring customer needs are met
  • Communicate effectively across teams and with clients to ensure seamless operations
  • Produce insightful monthly service performance reports to drive ongoing improvements
  • Test new IT system functionalities and ensure data accuracy
  • Monitor industry data and maintain its integrity for billing processes
  • Handle billing and reconciliation tasks efficiently
  • Liaise directly with customers to resolve billing issues
Requirements:
  • Minimum 3 years' experience in an analytical or process-driven role, ideally in utilities (gas or electric)
  • Strong analytical abilities and data manipulation skills
  • Ownership mentality with a problem-solving mindset
  • Excellent communication skills with a customer-focused approach
  • Organised, with top-notch time management skills
  • Flexible and adaptable to new challenges
  • Quick learner with a passion for teamwork

If you are passionate about working with data and thrive in an analytical, fast-paced environment, we encourage you to apply for this exciting opportunity.



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