Technical Support Specialist

3 weeks ago

Craigavon, United Kingdom Education Authority Full time

Job Purpose:

To provide technical support and assistance to teaching staff in the implementation of the Education Authority's educational programme.

Main Duties and Responsibilities:

  • Supervision: This is a discretionary element of the job description. The grade may be awarded if supervision is not a component of the post.
  • Staff Management: Supervise appropriate staff (shared supervision), including managing and allocating duties.
  • Training and Development: Identify and provide on-the-job training to appropriate staff.
  • Facilities and Resources: Provision and maintenance of facilities and practical resources.
  • Teaching Aids: Assist teaching staff in developing and manufacturing teaching aids and models.
  • Resource Preparation: Prepare resources for all classes, including setting up, testing, demonstrating, and dismantling suitable resources as per agreed schemes of work.
  • Equipment Management: Collect, clean, and store all equipment and materials securely in designated storage areas. Ensure items are maintained in a state of 'ready for use.'
  • Waste Disposal: Dispose of used materials in a safe and approved manner.
  • Health and Safety: Ensure that mandatory and/or statutory checks of materials and equipment are carried out by qualified personnel.
  • Reporting: Inform designated line manager of materials and equipment found to be in an unsatisfactory/unsafe condition and arrange for repair and disposal of such items.
  • Access Control: Ensure no unauthorized person has unsupervised access to equipment and materials when not in use.
  • Health and Safety Advice: Advise on health and safety issues in relation to the use of equipment.

Administration:

  • System Development: Develop, maintain, and operate manual and/or computerized systems in relation to administrative tasks associated with the area of work.
  • Inventory Management: Maintain an inventory/records of departmental resources.
  • Procurement: Assist in ordering/purchasing, receiving, checking, storing, and distributing resources.

General:

  • Pupil Safety: Support all staff in ensuring the general safety of pupils.
  • Emergency Procedures: Assist with evacuation in emergencies.
  • Administrative Tasks: Undertake photocopying as required.
  • Additional Duties: Undertake any of the following duties:
  • Cash Handling: Handling cash in relation to the purchase of practical materials.
  • Event Support: Assisting with hospitality at meetings and school functions.
  • Maintenance: Carrying out minor maintenance repairs throughout the school within the competence of the employee.

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