Digital IT Support Associate
2 weeks ago
At Jacobs, we're driven by a passion to challenge the status quo and create innovative solutions for a better future. As a Digital IT Support Associate, you'll play a vital role in helping us achieve our goals.
About This OpportunityWe're seeking a highly motivated and tech-savvy individual to join our team as an Apprentice IT Support based in Derby. You'll work towards achieving a Information Communications Technician qualification and gain hands-on experience in supporting our cutting-edge technology systems.
As a member of our Early Careers Programme, you'll benefit from a structured approach to Continuous Professional Development, learning technical, behavioural, and business skills to set you up for success. Our programme is designed to foster growth, inclusivity, and diversity, embracing the variety of disciplines, cultures, backgrounds, and lifestyles of our employees.
Key Responsibilities- Provide exceptional IT support services to our teams across the UK
- Collaborate with our technical experts to resolve complex IT issues
- Maintain accurate records of support requests and resolutions
- Participate in training and development programmes to enhance your skills and knowledge
We're proud of our inclusive and diverse culture, prioritizing the safety, health, and wellbeing of our employees. As a Digital IT Support Associate, you can expect:
- A competitive salary of £22,000 per annum (estimated)
- Opportunities for professional growth and development
- A supportive and collaborative team environment
- A comprehensive benefits package, including access to our Employee Assistance Programme
To succeed in this role, you'll need:
- Strong communication and problem-solving skills
- Basic understanding of IT concepts and software applications
- Ability to work effectively in a team environment
- Demonstrated enthusiasm for continuous learning and professional development
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