Senior Document and Data Manager

3 days ago


Stevenage, Hertfordshire, United Kingdom Company: Full time
Job Title: Senior Document and Data Controller

Company: Connected Intelligence (CI) Configuration and Data Management (CADM) Team

Overview: We are seeking a Senior Document and Data Controller to join our team. In this role, you will ensure adherence to company guidelines and CM (Configuration Management) best practices. Collaboration with project, product, and service teams is key, as well as offering first-line support and training for the Product Lifecycle Management (PLM) tool and Configuration Management Database (CMDB) users.

Key Responsibilities:

  1. Document and Data Management: Record, control, and distribute documents/data in the CMDB.
  2. Quality Assurance: Monitor and control the quality of internal documents.
  3. User Support: Provide first-line support and training for CMDB users, troubleshoot issues, and guide team members on Document and Data Management and CMDB use.
  4. Process Improvement: Propose and support process improvements, produce and maintain document templates, and contribute to CMDB and data management procedures.
  5. Reporting: Report on activities, CMDB state, and documentation/data status to the CADM Team Leader and other relevant teams.
  6. Collaboration: Work in a shared workload environment, supporting various projects, products, or services in collaboration with other CADM team members.
  7. Secondary CMDBs: Manage and control access to secondary CMDBs and support users in both administration and training.
  8. Language Skills: Proficiency in oral and written English.
  9. Requirements: Minimum of 2 years of document control experience in a technical or data management environment.
  10. Technical Skills: Digital literacy and proficiency with MS Office tools. Experience with file/data management tools (e.g., MS Office, PDF editor, FTP, Nero).
  11. Desirable Skills: Knowledge of European languages. Understanding of project and product lifecycle.


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