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Senior Spa Beauty Therapist

2 months ago


Burton upon Trent, Staffordshire, United Kingdom Bannatyne Full time
Senior Spa Therapist Opportunity

We are seeking a highly skilled and experienced Senior Spa Therapist to join our team at Bannatyne Group. As a Senior Spa Therapist, you will be responsible for leading a team of Spa Therapists, providing exceptional customer service, and ensuring a luxurious experience for our guests.

Key Responsibilities:
  • Lead and mentor a team of Spa Therapists to deliver exceptional customer service and maintain high standards of cleanliness and safety.
  • Perform a variety of spa treatments, including massages, facials, manicures, and pedicures, tailored to meet guests' individual needs.
  • Liaise and support the Spa Manager to ensure seamless operations and achieve business objectives.
  • Build and maintain strong client relationships, encouraging repeat visits and referrals.
  • Assist in promoting spa services, special offers, and products to enhance the guest experience based on consultations.
  • Maximise revenue opportunities in accordance with your targets and seek assistance if needed.
Requirements:
  • NVQ Level 2 & 3 Beauty Therapy qualification or equivalent.
  • Proven experience as a Spa Therapist with a strong customer-focused attitude.
  • Excellent interpersonal and communication skills, with the ability to establish rapport and build trust with clients.
  • A genuine passion for health, wellness, and customer service.
  • Ability to work flexible hours, including weekends and holidays.
What We Offer:
  • A competitive rate of pay.
  • A comprehensive benefits package, including B-Fuelled, flexible schedule, and 28 days annual leave.
  • Opportunities for career and personal development training.
  • Mental Health, Well-Being, and EAP Services.
  • Length of Service Awards and Staff Awards and Bonuses.

We are committed to excellence in health and wellness, and we are looking for a Senior Spa Therapist who shares our values and is passionate about delivering exceptional customer service. If you are a motivated and experienced Spa Therapist looking for a new challenge, we encourage you to apply.