Credit Control Specialist

5 days ago


Warrington, Warrington, United Kingdom CV-Library Full time
About the Role

We are seeking a highly skilled Credit Control Specialist to join our team in a fast-paced FMCG environment.

As a key member of our credit control team, you will be responsible for managing debtors and resolving client debt repayment.

Key Responsibilities:
  1. Evaluate client credit status to identify debtors and ensure credit levels are within policy limits.
  2. Negotiate with debtors to reduce overdue terms and ensure timely payment.
  3. Open new debtor accounts, update and maintain records, and ensure daily cash and debtor targets are met.
  4. Communicate with clients and depots through regular contact and reports to manage debtors effectively.
  5. Maintain compliance with standard policies and regulations, and monitor payment history to identify changes and take necessary actions.
Requirements:
  • Excellent customer service and telephone manner.
  • Analytical skills, attention to detail, and ability to listen and negotiate with customers.
  • Persistence and determination, with strong verbal communication skills.
  • Microsoft GP Dynamics experience is desirable, as is a background in FMCG or sales ledger experience.
  • CICM or AAT qualification or working towards is essential.


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