Atlassian System Administrator

4 days ago


Reading, Reading, United Kingdom Virgin Media Full time

Virgin Media O2 seeks a skilled Atlassian Technical Specialist to provide technical support, configuration, and troubleshooting for our Atlassian Data Centre platforms.

Key responsibilities include:

  • Providing technical support and root cause analysis for issues related to our Atlassian Data Centre platforms
  • Configuring and maintaining our Data Centre platforms, ensuring they adhere to architectural principles and cost guidelines
  • Monitoring and reporting on the health, performance, and usage of our platforms, and proactively identifying and resolving potential problems
  • Collaborating with various teams and stakeholders who depend on our products, and understanding their needs and expectations
  • Staying current with product releases and vulnerability patches, and applying them in a timely manner
  • Owning, developing, and managing the technical product backlog and roadmap
  • Line management of contingent Atlassian developer resources
  • Delivering complex configuration changes via contingent developer resources
  • Assisting in testing and deploying new features, enhancements, and integrations for our platforms

We are a diverse, high-performing team that is passionate about delivering the best-in-class solutions using Atlassian platforms. If you have prior experience in a technical support role or in managing complex technical projects involving Atlassian Data Centre products, we encourage you to apply.

We offer a comprehensive reward package bursting with benefits, and loads of extras you can add if you'd like to. Our goal is to celebrate our people, their lives, and everything in-between. We believe the most inclusive and diverse culture makes for a better business and a brighter world.



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